Privacy Policy
Effective Date: September 15, 2025
Version: 1.0
1. Information We Collect
1.1 Information You Provide
- Profile Information: Name, email, phone, company details
- Professional Details: Skills, experience, certifications
- Job Postings: Job descriptions, requirements, location
- Equipment Listings: Equipment details, photos, availability
- Messages: Communications with other users
- Posts & Comments: Feed content and interactions
1.2 Information We Collect Automatically
- Usage Data: Pages visited, features used, time spent
- Device Information: Browser type, operating system, IP address
- Location Data: General location for relevant job/equipment matches
- Cookies: Authentication tokens, preferences, analytics
- Log Files: Server logs for security and performance
2. How We Use Your Information
Platform Services
- Create and maintain your professional profile
- Connect you with relevant job opportunities
- Facilitate equipment rental transactions
- Enable messaging and communication features
Platform Improvement
- Analyze usage patterns to improve features
- Develop new services and functionality
- Ensure platform security and prevent fraud
- Provide customer support and troubleshooting
Communication
- Send important platform updates and notifications
- Provide customer support responses
- Share relevant industry news and opportunities
- Send marketing communications (with your consent)
3. Information Sharing and Disclosure
3.1 Information We Share
3.2 Service Providers
We may share information with trusted service providers who help us operate RobustConnect:
- Cloud Hosting: AWS, Google Cloud, or similar providers
- Email Services: For sending notifications and updates
- Analytics: To understand platform usage and improve services
- Payment Processing: For premium features (if applicable)
3.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect the rights and safety of RobustConnect and our users
- Investigate and prevent fraud or security issues
- Enforce our Terms and Conditions
4. Your Privacy Controls
You Control Your Information
Profile Visibility
- Choose what information is public
- Control who can contact you
- Set job search preferences
- Manage notification settings
Data Management
- Update your profile information anytime
- Delete posts and messages you've created
- Download your data (data portability)
- Request account deletion
5. Data Security
How We Protect Your Information
Encryption
All data transmitted using SSL/TLS encryption
Secure Storage
Data stored in secure, monitored data centers
Access Controls
Limited employee access with audit logging
6. Data Retention
We retain your information for different periods depending on the type:
- Active Account Data: Retained while your account is active
- Messages: Retained indefinitely unless deleted by users
- Job Postings: Retained for 2 years after expiration
- Usage Logs: Retained for 1 year for security purposes
- Deleted Accounts: Data purged within 30 days of deletion request
7. Cookies and Tracking
8. International Data Transfers
RobustConnect may transfer your information to servers located outside your country. We ensure adequate protection through:
- Standard contractual clauses with service providers
- Compliance with applicable data protection laws
- Regular security assessments of international partners
9. Children's Privacy
Age Restriction
RobustConnect is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.
10. Your Rights
Depending on your location, you may have the following rights:
Data Access Rights
- Access your personal information
- Receive a copy of your data
- Know how your data is processed
Data Control Rights
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your data
- Object to data processing
To exercise these rights, please contact us using the information provided below.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes via:
- Email notification to your registered email address
- Prominent notice on the RobustConnect platform
- Updated "Last Modified" date at the top of this policy
12. Contact Us
Privacy Questions or Concerns?
We're here to help with any privacy-related questions or requests:
Privacy Officer
privacy@robustconnect.com
1-800-PRIVACY (1-800-774-8229)
Data Protection Requests
dataprotection@robustconnect.com
Response within 30 days
Mailing Address:
RobustConnect Privacy Team
[Your Business Address]
[City, State, ZIP Code]
Our Commitment to You
At RobustConnect, we believe that privacy is a fundamental right. We are committed to being transparent about our data practices and giving you control over your personal information. Thank you for trusting us with your data.